The Power of Context: How Leaders Create Context and How Context Influences Behavior
Categorized under: Behavior-Based Safety, Safe Decision Making™ Articles, Safety Leadership
A shocking situation In a small California town, 1,000 gallons of unknown chemicals exploded and sent 3 firefighters and several workers to a hospital. The investigation after the incident discovered that text messages were sent to managers of the wastewater treatment facility where the chemicals had been stored. The text messages warned managers of upcoming inspections and added obscurely, “...we just have a few things to do.” Those “few things” referred to moving bio-hazards and illicit chemicals away from the plant prior to the inspection. At least 7 employees of the company, including the CEO and a vice president were...