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Beyond the Surface: Unlocking Systemic Insights Through Better Root Cause Analysis
When people are injured at work, investigations often rely on root cause analysis tools like the “5 Whys” or the “Ishikawa Fishbone” model to understand why the injuries happened and how to prevent them from happening again. While these methods can shine light on contributing factors, the way they are used tends to oversimplify complex…
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No Justice, No Peace: Fairness as the Foundation of a Safe Work Environment
How Procedural Justice Helps Build Culture A boss who plays favorites so you must ‘kiss up’ simply to be recognized. A boss who has no idea what you do or how well you do it. You see a poorly performing colleague get promoted because he’s the boss’s fishing buddy. We’ve all been here. What did…
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Detecting the Signal Inside the Noise of Safety Statistics
Executive Summary Safety statistics provide valuable insight into safety, systems, processes, tools, and operations, but leveraging them can be challenging: Applying five key principles can help any leader harness the power of statistics to achieve significant improvements in safety and organizational functioning. Making Sense of Safety Statistics Mark Twain once said, “There are three kinds…
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Mastering Safety Leadership: How Front-Line Leadership Decision-Making Prevents Serious and Fatal Injuries
In 1979, my first safety improvement client told me, “We understand the engineering side, but we don’t understand the behavioral side.” Having studied behavioral analysis in graduate school, I welcomed the opportunity to address this problem. At that time, I didn’t know that Procter & Gamble was working on a similar initiative, or that Dr. Judy Komaki had just published an article on the application of behavioral science principles to safety. This work marked the beginning of what came to be known as behavior-based safety
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Augmenting HOP to Elevate Safety Excellence
Introduction: The Evolution of HOP in Safety Excellence Human and Organizational Performance (HOP) emerged in the 1990s as a welcome new way of thinking about injury prevention. Initially outlined by Dr. Sidney Dekker and Dr. James Reason, HOP has, for many organizations, become a cornerstone of safety strategies globally. HOP’s core principles grew from Dr….
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Safety Leadership
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