Safety Culture


Creating a Strong Culture of Safety

In our work as consultants, we hear statements like, “we need to change the culture,” every day. Any leader will tell you that culture plays a strong role in the success of their organization, especially when it comes to safety. Culture will either reinforce the changes you’ve introduced or it will diminish them. But as we all have observed, “knowing” the importance of culture doesn’t necessarily mean that you’re building a strong culture within your organization. We’ve done extensive research on this topic. Below you’ll find some of our best insights into what makes “safety culture” work within organizations.

“Culture is improved by focusing on real business issues, and there is no better place to start than safety.”

Tom Krause & Kristen Bell

7 Insights into Safety Leadership

“We’ve all heard that leadership creates culture … What we are saying is a little stronger than that: We’re saying that leadership is always creating culture.”

Tom Krause & Kristen Bell

7 Insights into Safety Leadership

“Leadership stimulates growth and safety improvement in organizations; culture is the mechanism that sustains it.”

Tom Krause & Kristen Bell

7 Insights into Safety Leadership

ARTICLES On SAFETY CULTURE


VIDEO: What are the key takeaways from “If Your Culture Could Talk”?

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There are two sections in Tom Krause’s book “If Your Culture Could Talk:  A Story About Culture Change.” In this video he highlights the key takeaway from the initial story, and one of the five, research-based variables that leaders must pay attention to in order to build and maintain a strong culture. For more information on improving your culture, visit our safety culture page or read Tom‘s newest book about organizational culture, If Your Culture Could Talk: A Story About Culture Change.
Read More VIDEO: What are the key takeaways from “If Your Culture Could Talk”?

What Leadership Needs to Know about Changing Organizational Culture

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SAY you have a manufacturing location with problems — three plant managers in two years, unusual variation in quality and/or safety, seemingly unpredictable swings in productivity. The options senior leadership considers may be to sell it, give it a defined period to show or go, or take on the task of rehabilitation. Leadership may wonder whether this is essentially a culture problem or whether poor performance itself creates what looks like one. And, if it is the culture that needs to change, what does that really mean? What murky business may be happening underneath that gets recognized as a “culture…
Read More What Leadership Needs to Know about Changing Organizational Culture

For A Positive Workplace Culture, Make Words Match Decisions and Actions

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If organizational values on paper don’t match up with employee’s day-to-day experience, culture suffers. Here’s how to back them up with action. How often do organizations go through the motions of defining their company value statements, only to leave them to languish like just another exercise checked off the list? When organizational values such as…
Read More For A Positive Workplace Culture, Make Words Match Decisions and Actions

How Leaders Can Prevent Disasters:  Learnings from NASA’s Space Shuttle Columbia Failure

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CNN’s four-part series, “Space Shuttle Columbia: The Final Flight,” tells the story of how a series of decisions made by competent, dedicated, and well-intentioned leaders set the stage for a safety exposure that brought down the Space Shuttle Columbia — an exposure that was not understood at the time. As an organizational psychologist, I’ve studied decision-making…
Read More How Leaders Can Prevent Disasters:  Learnings from NASA’s Space Shuttle Columbia Failure

VIDEO: What is the book, “If Your Culture Could Talk,” about?

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Tom Krause’s book “If Your Culture Could Talk:  A Story About Culture Change” uses an entertaining, narrative format to shine a light on the ways in which the leaders of a troubled organization have shaped that organization’s culture.  In this video, Tom summarizes the storyline and introduces each of the main characters. For more information…
Read More VIDEO: What is the book, “If Your Culture Could Talk,” about?

What is Safety Culture?

In this video, Dr. Tom Krause defines the difference between “organizational culture” and “safety culture,” and explores how these two types of culture affect safety within an organization.

What is the book, “If Your Culture Could Talk,” about?

Tom Krause’s book “If Your Culture Could Talk:  A Story About Culture Change” uses an entertaining, narrative format to shine a light on the ways in which the leaders of a troubled organization have shaped that organization’s culture.  In this video, Tom summarizes the storyline and introduces each of the main characters.

Developing an
Organizational Culture Assessment Tool for Safety

Dr. Tom Krause and Kristen Bell have a long-standing commitment to validating culture assessment tools. They are particularly proud of the work we did in the 1990’s with psychologist Dr. David Hofmann, to identify characteristics of organizational culture that predicted safety performance. The innovation process was high-quality and highly efficient: It began with a review of published academic research. New research needed only to select, model and validate a set of scales that would become an effective organizational culture assessment tool for safety.

Organizational Culture Assessment Tool for Efficiency and Effectiveness

A senior manager at a major oil & gas company strongly believed that retirement of the baby boom generation, combined with his organization’s strong dependency on process and systems, was creating problems for efficiency, effectiveness, and safety throughout the business. He hired Kristen Bell to work with his team to develop and test his hypothesis so that they were assured of having valid and reliable data to inform an improvement strategy. A series of interviews and productive exercises provided the basis of a solid assessment tool.

Chapter 4: Culture Sustains Performance – For Better or Worse

Leadership stimulates growth and safety improvement in organizations; culture is the mechanism that sustains it. Culture will either reinforce the changes you’ve introduced or it will diminish them, depending on the values, beliefs, and behaviors that leaders have engrained in your organization. The fourth insight in our book, 7 Insights into Safety Leadership is that leadership stimulates safety improvement, but culture sustains performance.

7 Insights into Safety Leadership

Ready to take the next step in finding new ways to improve safety leadership and culture?

7 Insights Into Safety Leadership offers an in-depth exploration of safety culture and leadership.

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