Safety as an Organizational Improvement Strategy
Aug 1, 2016
Categorized under: Improvement Strategy
If a client came to us saying, “We know we have some leadership and culture issues: Communication is poor, skill level of supervisors and managers in inconsistent, our people don’t understand system thinking, and behavioral reliability is sketchy. Performance is suffering and we need an organizational improvement strategy. How should we approach it?” Our answer would likely be, “Why not start with safety?” It is a worthwhile issue in itself: safety saves lives and lowers costs. Plus, the indirect effects are also powerful: To the extent that you develop real excellence in safety, you will also create a high performance...