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Beyond the Surface: Unlocking Systemic Insights Through Better Root Cause Analysis
When people are injured at work, investigations often rely on root cause analysis tools like the “5 Whys” or the “Ishikawa Fishbone” model to understand why the injuries happened and how to prevent them from happening again. While these methods can shine light on contributing factors, the way they are used tends to oversimplify complex…
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Detecting the Signal Inside the Noise of Safety Statistics
Executive Summary Safety statistics provide valuable insight into safety, systems, processes, tools, and operations, but leveraging them can be challenging: Applying five key principles can help any leader harness the power of statistics to achieve significant improvements in safety and organizational functioning. Making Sense of Safety Statistics Mark Twain once said, “There are three kinds…
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How a “Can Do” Culture Contributes to SIF Prevention: A Perspective from the Utilities Sector
Over the last 5 years, I’ve had the pleasure of working with amazing organizations in the Utilities sector. I’ve interacted with some of the most hard-working people there are – especially during storm restoration – who work tirelessly in all kinds of weather conditions to get the power back on. Although you might think that…
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Mastering Safety Leadership: How Front-Line Leadership Decision-Making Prevents Serious and Fatal Injuries
In 1979, my first safety improvement client told me, “We understand the engineering side, but we don’t understand the behavioral side.” Having studied behavioral analysis in graduate school, I welcomed the opportunity to address this problem. At that time, I didn’t know that Procter & Gamble was working on a similar initiative, or that Dr. Judy Komaki had just published an article on the application of behavioral science principles to safety. This work marked the beginning of what came to be known as behavior-based safety


