How Leaders Can Prevent Disasters: Learnings from NASA’s Space Shuttle Columbia Failure
CNN’s four-part series, “Space Shuttle Columbia: The Final Flight,” tells the story of how a series of decisions made by competent, dedicated, and well-intentioned leaders set the stage for a safety exposure that brought down the Space Shuttle Columbia — an exposure that was not understood at the time. As an organizational psychologist, I’ve studied decision-making…
How Safety Improvement Works
As a business leader, how would you approach a major change in business strategy? Would you delegate the topic to a functional department to create some tactical activities and implement them? Or would you discuss and align across senior leadership on vision and objectives and develop a strategy together? Probably the latter. How would you…