Why Safety Procedures Don’t Always Lead to Safe Behaviors
For most of the last 70 years or so safety leaders have emphasized the importance of safety-related behavior. On the surface, it seems obvious that their approach is the right way to think about it. Following a safety breach, the line of questioning centers around why the incident happened. And the answer usually comes down…
How to Change Organizational Culture and Avoid Catastrophes
Catastrophes are a risk in organizational life. From a quality issue that causes consumer fatalities and brings reputational damage to a hostile working environment leading to harassment or to employees becoming seriously or fatally injured. These things are usually a surprise to the senior-most leaders. “I knew we had some issues at that facility, but…
