VIDEO: Do you know how to make safe decisions?

Most safety leaders and most operations leaders think they know how to assess risk effectively. Ineffective safety decisions happen at the front line employee level, but we leaders know better. This turns out to be false. A growing body of knowledge on cognitive bias shows that human thinking in general tends to be flawed, in…

| |

The Power of Context: How Leaders Create Context and How Context Influences Behavior

A shocking situation In a small California town, 1,000 gallons of unknown chemicals exploded and sent 3 firefighters and several workers to a hospital. The investigation after the incident discovered that text messages were sent to managers of the wastewater treatment facility where the chemicals had been stored. The text messages warned managers of upcoming…