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Culture Sustains Performance
An Excerpt from 7 Insights Into Safety Leadership This is an excerpt from Chapter 4 of Tom Krause and Kristen Bell’s book “7 Insights into Safety Leadership.“ We’ve never met a leader that didn’t want a better culture for their organization. Statements like, “we need to change the culture,” are heard every day in the…
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4 Questions Board Members Should Ask About Safety Culture
It was 1993 and Paul O’Neill was attending his first board meeting as a Director at one of the largest companies in the world. Just as the meeting was coming to a close, O’Neill asked, “Where is the safety report?” As the story goes, no safety report was planned but the question had profound effects. It set the company on the path to creating safety excellence and embedding safety as a cultural value. Board member influence can do that — uniquely — and it saves lives while creating business value.
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5 Essential Building Blocks for Improving Organizational Culture
Few leaders can honestly say they know how to create, maintain, and enhance their culture. At the same time, the success of a culture change effort depends on the degree to which leaders understand and relate their own decisions, behaviors, and thought processes to the culture itself. The most challenging part of culture change is…
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The Key to High-Performing and Safe Teams: Knowing People as Individuals
Read in Portuguese / Leia em português Great leaders understand that their team members are not just employees but individuals with unique experiences, motivations, and needs. This personalized approach, known by the psychological community as “Individual Consideration,” is essential for leaders who aim to build high-performing teams and improve workplace safety. When leaders take the…
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The Leader’s Values and Emotional Commitment to Safety
Introduction by Rebecca Timmins Read in Portuguese / Leia em português There is an adage in coaching called the Law of Double Effect — while we judge ourselves by our efforts and intentions, others judge us by what we say and do. This makes it critical for leaders to ensure their behaviors align with their…
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How to Change Organizational Culture and Avoid Catastrophes
Catastrophes are a risk in organizational life. From a quality issue that causes consumer fatalities and brings reputational damage to a hostile working environment leading to harassment or to employees becoming seriously or fatally injured. These things are usually a surprise to the senior-most leaders. “I knew we had some issues at that facility, but…
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Organizations Are Built on a Cultural Infrastructure
Organizational culture has been defined in numerous ways. To some, it’s about what we as a group really value — production, quality, technical excellence, safety, diversity, growth, profit, engagement, goal attainment, and efficiency. From this perspective leaders start by understanding what they value, then develop what they think we should value. Then they develop a strategy…
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