In this video, Tom Krause and Kristen Bell describe the systems-based approach to safety, often referred to as Human and Organizational Performance (HOP). This school of thought takes a look at the systemic factors that occur within the context of an organization.
What safety leadership attributes matter most? A few years ago we were working with a VP of Operations at a mid-sized oil and gas company. The VP was well intended, and he sincerely wanted to show his commitment to safety. However, the entirety of his safety leadership plan was to send a message out to…
The types of safety data available today and the tools for analyzing it are changing at a rapid pace. In this video, Dr. Tom Krause and Kristen Bell have a discussion about the evolving role that data is playing in organizational safety.
We’ve found that organizational culture is one of the most important dimensions of business performance, especially in the realm of safety. But “safety culture” is often taken for granted because the concept seems so obvious and so powerful and few people realize the context in which organizational culture exists. Indeed, it didn’t emerge as a…
In order to be an effective safety leader, it is essential that you have a developed understanding of the role that behavior plays in organizational safety. But this can be difficult, because “behavior” means different things to different people. In this video, Dr. Tom Krause explores several different, often-conflicting views on the subject in order…
Organizations often suffer a disconnect between safety professionals and other leaders. Operational leaders are paid to assess situations and make decisions aggressively. They work in cycles of what is wrong and what it will take to fix it, and they are good at what they do. However, this drive can prove counterproductive to safety performance…
Research shows that one of the best ways to improve safety performance is to make sure that your employees are effectively supported. In this video, Dr. Tom Krause describes the various ways in which employees who are strongly supported by their organization and leadership will be better and safer employees. Learn more about our approach…
If a client came to us saying, “We know we have some leadership and culture issues: Communication is poor, skill level of supervisors and managers in inconsistent, our people don’t understand system thinking, and behavioral reliability is sketchy. Performance is suffering and we need an organizational improvement strategy. How should we approach it?” Our answer…
The first thing that a safety leader needs in order to be effective in safety is a genuine, heartfelt commitment to their employees. The second thing a safety leader needs is a vision for safety, an ability to clearly describe that vision to others, and a willingness to take action to bring their vision into…
This is the third in a series of 3 videos in which I explore the role of cognitive bias in decision-making (Watch Part 1 here and Part 2 here). In this final video, I provide an example of how our understanding of cognitive bias relates to safety. Part Three: Learn more about our approach to…
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