Keri’s Dilemma: As the newly-hired head of sales at a family-owned company, Keri faced a challenge that had been ignored for far too long. Since its inception 25 years earlier, the owners had brought in only trusted family members and friends to work in the business. These people were smart, energetic, and available, but were…
One of the most difficult things for a leader to understand is how we influence the safety, health, and wellness of an organization. It’s easy to know the outcomes we want – zero injuries and a thriving workforce. It’s much more difficult to know what individual leaders do on a day-to-day basis to achieve those…
A shocking situation In a small California town, 1,000 gallons of unknown chemicals exploded and sent 3 firefighters and several workers to a hospital. The investigation after the incident discovered that text messages were sent to managers of the wastewater treatment facility where the chemicals had been stored. The text messages warned managers of upcoming…
On Transformational Listening I have met dozens of excellent Environment, Health, and Safety professionals over the years, and some stand out to me as truly extraordinary leaders. One of the skills that make them stand out is their ability to listen. Some safety leaders listen so well that they lift people up, encourage them, and…
Effective safety leadership sets up sustainable improvement in culture, systems, facilities, and reduces worker exposure. We need all those advances to reduce serious injuries and fatalities. We start with leadership, because it secures a foundation on which we can continue to build.
The field of “organizational safety” has emerged over the past 20 years or so, mainly from the work of James Reason. The name “organizational safety” recognizes a central insight of relevance to those who want to understand and accelerate safety performance improvement. The insight is that getting safety right means getting the organization right. Safety…
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