“If this happened at home, would you go to the hospital?” This was the third question that occurred to David when his warehouse manager stepped off a platform onto a loose rock and rolled his ankle. For the sake of his numbers, David was hoping the answer was “No.” David had attended incident response training…
Suppose you want to accelerate the safety performance of your organization, but you have limited resources to get started. You can only invest in one of the following strategies to improve safety: You could build a stronger safety culture, improve your safety management systems, build an inherently safer facility, reduce at-risk behavior, or strengthen safety…
This is the third in a series of 3 videos in which I explore the role of cognitive bias in decision-making (Watch Part 1 here and Part 2 here). In this final video, I provide an example of how our understanding of cognitive bias relates to safety. Part Three: Learn more about our approach to…
There is a growing body of knowledge which shows that human thinking tends to be flawed, in predictable ways. Cognitive bias can cause even good leaders to make poor safety decisions. This is the second part of a 2-part video. Watch Part 1 here Learn more about our approach to behavior based safety
I was on the way home from Houston, after several days of meetings with clients about decision making, cognitive bias and the prevention of serious and fatal injuries. I was in the terminal walking toward the gate. First I saw the kid, wild eyed, head jerking back and forth, looking down toward the gate and…
A shocking situation In a small California town, 1,000 gallons of unknown chemicals exploded and sent 3 firefighters and several workers to a hospital. The investigation after the incident discovered that text messages were sent to managers of the wastewater treatment facility where the chemicals had been stored. The text messages warned managers of upcoming…
Behavior-based safety is one of the most important and controversial approaches to safety improvement in the last 35 years. Some companies swear by it and some think it is time to move on. Labor organizations have never accepted behavior-based safety, especially at the national level. There are good people on both sides and good reasons…
The field of “organizational safety” has emerged over the past 20 years or so, mainly from the work of James Reason. The name “organizational safety” recognizes a central insight of relevance to those who want to understand and accelerate safety performance improvement. The insight is that getting safety right means getting the organization right. Safety…
PRESS RELEASE Dr. Tom Krause and Kristen Bell have joined forces to form the Krause Bell Group. Dr. Krause is a pioneer in organizational safety and thought leader in the development of new methods for organizational performance improvement. Kristen Bell is an expert in human and organizational performance with a background in research, innovation, and…
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