The types of safety data available today and the tools for analyzing it are changing at a rapid pace. In this video, Dr. Tom Krause and Kristen Bell have a discussion about the evolving role that data is playing in organizational safety.
We’ve found that organizational culture is one of the most important dimensions of business performance, especially in the realm of safety. But “safety culture” is often taken for granted because the concept seems so obvious and so powerful and few people realize the context in which organizational culture exists. Indeed, it didn’t emerge as a…
Organizations often suffer a disconnect between safety professionals and other leaders. Operational leaders are paid to assess situations and make decisions aggressively. They work in cycles of what is wrong and what it will take to fix it, and they are good at what they do. However, this drive can prove counterproductive to safety performance…
Most people readily agree that safety is good business, but they span an enormous spectrum in what they mean by that and the degree to which they truly understand the connection between safety and their business. Understanding that connection is important. Without the right understanding, anyone who recognizes their fiduciary duty to their organization will…
If a client came to us saying, “We know we have some leadership and culture issues: Communication is poor, skill level of supervisors and managers in inconsistent, our people don’t understand system thinking, and behavioral reliability is sketchy. Performance is suffering and we need an organizational improvement strategy. How should we approach it?” Our answer…
“Do they really in their heart feel like you’re doing everything you can to protect their lives?” These are the words of Lieutenant Governor Dan Patrick when he challenged President Obama during last week’s Town Hall Meeting. The exchange has been well publicized so I won’t repeat it here. As I listened, it occurred to…
“If this happened at home, would you go to the hospital?” This was the third question that occurred to David when his warehouse manager stepped off a platform onto a loose rock and rolled his ankle. For the sake of his numbers, David was hoping the answer was “No.” David had attended incident response training…
Suppose you want to accelerate the safety performance of your organization, but you have limited resources to get started. You can only invest in one of the following strategies to improve safety: You could build a stronger safety culture, improve your safety management systems, build an inherently safer facility, reduce at-risk behavior, or strengthen safety…
We’ve never met a leader that didn’t want a better culture for their organization. We hear statements like, “we need to change the safety culture,” every day. What is odd is that the leaders who make these statements usually think they are talking about other people, when in reality they are talking about themselves. We…
Paul O’Neill was the CEO of Alcoa from 1987 to 2000. Under his leadership, Alcoa’s market value increased from $3 billion in 1986 to $27.53 billion in 2000, while net income increased from $200 million to $1.48 billion. O’Neill began his first speech to Alcoa shareholders in 1987 by saying, “I want to talk to…
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